FAQ
Clear, practical answers about applying, leasing, and living in an SFT home. Can't find what you need? A real person is one message away.
How do I apply?
Choose a home on the Apply page and follow its SingleKey application link. A real person reviews your application and follows up with next steps, usually within one business day.
What do I need to apply?
Government-issued ID and recent proof of income. We may ask for a reference or a previous landlord — we'll tell you exactly what's needed before anything is required.
How do screenings work?
We screen through SingleKey — a standard credit and background check. You'll know what to expect up front, and nothing runs without your consent.
Can I book a viewing?
Use Request a tour on the property page or email info@sftproperties.com. We will confirm the available viewing times and whether an in-person or video viewing is possible for that home.
Are pets allowed?
Many of our homes are pet-friendly. Each listing notes its specific pet policy — if you're unsure, just ask and we'll confirm.
Is parking included?
Parking arrangements vary by property. Check the listing and confirm whether a space is included, where it is located and whether any additional cost applies before signing a lease.
When can I move in?
Contact SFT to confirm the available move-in date for the home you want. Tell us your preferred timing when requesting a tour or applying; submitting an application does not reserve a home.
Can I end my lease early?
Contact SFT to discuss your circumstances before making plans to leave early. Your options depend on your tenancy agreement and applicable Alberta law; giving notice alone does not necessarily end a fixed-term lease.
Still here to help
A real person reads and replies to every message — usually within one business day.
